Fully qualified Hearing Therapist Nikki Stephens has been working with the hard of hearing for over 20 years. After gaining her degree and Hearing Therapy qualification she worked in hospitals in London, Kent and Cornwall. Nikki was part of the team at the University of Southampton Auditory Implant Service for four years. She now works with cochlear implants at the Midlands Hearing Implant Programme at the QE in Birmingham and also sees tinnitus patients there as well as locally at Cheltenham General Hospital. Nikki ran private clinics in Devon and Guernsey before settling in Cheltenham in 2017.

What does a Hearing Therapist do?

A Hearing Therapist works with anyone over the age of 16 who has any kind of hearing difficulty. “A hearing impairment is an invisible problem so does not always gain public sympathy. It can sometimes be difficult to explain to those around you what it is like to live with a hearing loss” Nikki said. “Many people delight at how sophisticated hearing aids are now. However, they can’t give you normal hearing and some people may still need help with communication. Some of my patients will have had hearing tests and be hearing aids users”, Nikki explained. “The people around you might think that all your communication problems are solved by your hearing aids but that is not always the case!”

A Hearing Therapist offers a holistic and confidential service, with a programme devised to help each individual increase their confidence and learn coping strategies. This could include 1 to 1 Lipreading lessons. Nikki also provides support for balance problems caused by conditions such as Ménière’s Disease.

Nikki offers tinnitus patients practical and emotional support following ENT or GP referrals. “Tinnitus can be a debilitating condition but with habituation therapy, the effects can often be minimised.”

People can refer themselves directly to Nikki but most referrals will come from other professionals. For direct appointments, you can book by calling 07716 140992, or contact via the online form. In order to refer a patient, please visit our referrals page or call or text Nikki on 07716 140992