Hearing Therapists provide practical advice and support, as well as emotional support for people experiencing issues with hearing loss.

Nikki provides a range of services, including:

Hearing Workplace Assessments

A Hearing Workplace Assessment usually takes place within an office or shop setting making sure that the hearing impaired person is not compromised by their placement in the office. It can also include Deaf Awareness Training for colleagues so that they know how to maximise communication opportunities. For further information please visit our Hearing Workplace Assessments page.

Hearing Aid Support

Often people have an unrealistic expectation of the benefits of hearing aids. Whilst hearing aids have become very sophisticated, it is not like getting normal hearing back or putting on a pair of glasses. Family members are often the ones with the highest expectations. This is sometimes the case where a lot of money has been spent on the hearing aids. Nikki offers support with:

  • Continued problems with speech discrimination particularly for those with a sensorineural hearing loss – LOUD DOESN’T MEAN CLEAR
  • Psycho-social effects of hearing loss (particularly sudden loss) – family dynamics, unable to enjoy cinema/theatre/music concerts
  • Bereavement/denial/anger/why me?
  • Problems with dexterity/memory/dementia (this is particularly a problem in the nursing home setting – Nikki also offers staff training to help with this)
  • Background noise in noisy places (even digital hearing aids can’t totally solve this)

Support for Sudden Hearing Loss

This could be due to accidents (e.g. to Military and emergency services personnel and also sudden viral attack (in this instance, you must see a GP urgently for steroid treatment). The initial assessment is crucial as each person’s experience is completely different.

History of Hearing Loss

Nikki provides an explanation of each person’s audiogram. This includes discussion, information, counselling and confidence building. Nikki can also provide an Individual Rehabilitation Plan (sometimes involving communication partners).

1 to 1 Lip Reading

Aimed at improving listening skills, meeting others who find themselves in similar situations.

Assistive Devices

Assistive devices such as amplified telephones, doorbell, tv and personal listeners, specialist smoke alarms and kits that can help in hospital (e.g. badges etc). Nikki also carries brochures for Action on Hearing Loss and Connevans.


This includes assessment, information, relaxation therapy and practical tools.

Obscure Auditory Dysfunction

Normal Audiogram, difficulty hearing particularly in noise: Auditory training, referral for a dyslexia assessment as appropriate. Confidence building.

Cochlear Implant

Providing background information and pre-assessment for a cochlear implant.

Ménière’s Disease

Ménière’s Disease affects the inner ear. Patients experience hearing loss, tinnitus, and vertigo. Patients can benefit from talking through their difficulties with the effects of these symptoms. Secondary psychological problems such as clinical anxiety and depression in patients suffering from Ménière’s Disease can be explored and onward referrals to GP/Psychology services will be made as appropriate.

Tailored Education and Treatment Plan

This can include relaxation techniques, Tinnitus Retraining Therapy, Counselling, and referrals to a GP/Psychology services as appropriate.

Direct appointments can be booked by calling 07716 140992, or using the online form. For medical professionals wishing to refer their patients, please visit our referrals page or call or text Nikki on 07716 140992